Out-of-hours coaching guidance chat for academy coaches

It adds an answer when you cannot catch them, which is most evenings. The group chat works when the coach developer happens to see the message; this works from the written guidance at any hour and says plainly when a question is not covered by that guidance, rather than sitting unread until morning. It does not replace the group chat, and any question it cannot answer still goes to a person.

No. It quotes what the guidance document says and when it was last updated, and leaves the judgment to the person qualified to make it. A tool that confidently signs off a contact drill for an under-13 session on a Tuesday evening is a liability rather than a convenience, so this deliberately stops short of a verdict and escalates anything that needs one.

The club's own current safeguarding policy, age-appropriate training guidelines, qualification requirements and any load or contact restriction documents, in a form that can be uploaded and searched, such as PDF or plain text. If those documents do not exist in written form yet, or are out of date, that is worth fixing before or during the build rather than after, since the tool can only answer from what it is given.

The coach developer owns the document library and reviews the escalation log, which is a small but ongoing task rather than a one-off setup. If nobody re-uploads the guidance when it changes, or nobody looks at the questions the tool could not answer, it drifts into giving confident answers from a stale document, which is worse than having no tool at all.